美国优秀护士面试遇到的问题
2013-11-19 15:06 来源:医学教育网
在找工作及面试的过程中,医院也往往根据这些特征来决定是否录用员工。简单再把这十大特征列在这里:
良好的沟通技巧 ,情绪上的稳定,理解病人的感受,工作中积极灵活,观察细致,很好的人际交往能力,身体的耐受力,独立解决问题及快速反应力,对人尊敬
根据上面的特征,我们可以换位思考一下,作为医院希望雇佣什么样的员工呢:有爱心,对人尊重,聪明伶俐,积极上进,而且身体结实,有团队的合作精神。
我在美国工作过几家医院,在经历的面试过程中,有和医院主管一对一的面试,也有和几个主管一起的一人对多人的面试,和自己的竞争者一起的多人对多名主管的面试。一般说来,对于专业的知识的考核,在面试过程中出现的出现的不是很多。专业知识的考核会是单独的部分的笔试(有的闭卷,有的是开卷)。口头的面试时主管对一个员工的人格,个性方面的考核。通过面试,医院主管可以了解一名护士的大致的个性,特质。所面试的问题也往往根据上面所讲的优秀护士的特征设计的。下面是护士面试过程中经常遇见的问题,我们可以看到医院希望雇佣到什么样的护士。
What made you choose nursing as a career? 你为什么做护士?
How has your training prepared you for a nursing career? 你以前的护士训练,你的学历。
What interests you about working here? 你为什么申请我们这个地方?
Do you have any professional affiliations? 你有没有参加什么和职业相关的组织?(比如美国心脏协会等等)
What do you do to keep current with medical findings and practices? 你如何在工作中保持自己的知识技能的更新? How do you handle stress on the job? 在工作中,你如何应对面临的压力?
How would you deal with a doctor who was rude? 你如何和态度非常恶略的医生打交道?
How would you handle a patient who constantly complains about pain? 面对总是喊痛的病人, 你怎么办?
How would you handle a patient who complains about everything? 对于什么事情都抱怨的病人, 你该怎么办?
How would you handle a family who is displeased with your patient's care? 如果病人家属对你不满意, 你该怎么办?
What do you feel you contribute to your patients?
What do you find difficult about being a nurse? 你觉得做一名护士困难吗?
What do you find most rewarding about being a nurse? 作为一名护士,你认为通过工作得到的回报或奖励是什么?
What would you do if your replacement didn't arrive? 如果接你班的下一个护士没有按时来,你该怎么办?
Would you become a doctor if you had the opportunity? 如果你有机会,你想成为医生吗?
Would you describe yourself as organized? 你是个有条理的人吗?
Are you a self motivator? 你是个自己很有动力的人吗? Do you prefer to work alone, or as part of a team? 你喜欢自己工作,还是在团队里和别人一切工作? 在面试的过程中,应该给人真诚的印象,保持微笑。记得很多年前,我们在夏威夷旅行,那时候英文还不是很好,向旅馆的保安借一样东西,讲不清楚,后来他明白我的意思,很慷慨的借给我,并且告诉我们下次旅行可以免费住在他家(旅馆太贵),他讲一句话,我到现在还记得,“Your Smiling is the best language.” 所以在对待病人的时候,我一直记得这句话。作为一个护士,可以给你安慰的微笑很重要,可以更好的跟病人建立互信的关系。一个很少笑的护士很难和病人非常好的沟通,做好自己的工作。
在美国面试时最好正装,有很多护士面试穿护士服,但是我觉得还是深色西服,白衬衣比较好(这是我的经验)。从着装也可以让医院的管理者看到面试人的职业精神面貌。不要带太吸引人的首饰,干净整齐就可以了。
我还被问到一些很突然的问题,比如说:谁是你心目中的英雄?(My answer was Nick Vujicic.)你做护士的座右铭是什么?(what is your motto as a nurse?)
总之,在面试过程中的很多问题也是和优秀护士的特征所分不开的。
还有更多的问题(在美国申请工作的朋友,按照这些问题准备就可以十拿九稳了)国内的管理人员在录用护士时也可以拿这些问题做参考。
Where do you see yourself in 3 years? 三年以后(或五年之后),你对自己怎么看?(讲自己未来三五年的规划等等)
How do you stand out from the other applicants?你和其他的竞争者比,有什么与众不同? What attracts you to this facility? To this position? What do you hope to get out of the experience?你为什么申请这个工作,为什么申请我们医院?
How would you describe your ideal job? Your ideal work environment?你理想的工作环境是什么? Why are you leaving your current position? 你为什么离开原来的工作? What did you particularly like about your last position?你对上一份工作,有什么特别喜欢的地方。(小心不要说上个老板的坏话啊……) What's your most important professional achievement? 你的职业生涯中,最大的成就是什么? Who are your career role models and why?谁是你职业生涯中的榜样?为什么?
How do you set priorities in your work? 在工作中,你怎样安排各种事情的优先次序?
Do you have any time-management tricks other nurses could benefit from? 你有没有什么别的同事可以学习借鉴的时间管理方面的小窍门?
What are the most important lessons you've learned in your career? 你在你的职业生涯中学到的最重要的功课是什么?
How much supervision do you want or need? 你做事需要多大程度的监管和督导?
What nursing publications do you subscribe to? 你有订阅什么和护理相关的出版物吗?
Have you attended any national conferences? If so, how did you benefit from the experience? 你有没有参加过全国性的会议? 有所收获吗?
Have you ever done any volunteer work? If so, what was it like? 你有没有主动做过什么义工?
How do you keep up with the latest information in your field? 在你的领域,你如何让自己得到最新的知识,信息?
What are your goals in terms of going back to school, becoming certified, taking on management responsibilities? 在以后的继续教育,拿到更多的证书,及做医院管理工作方面有什么打算吗?
Can you give an example of a time you were a leader? 可以给个你做带头人的例子吗?
Can you give some examples of your problem-solving skills? 可以给我们一个例子,说明你的独立解决问题的能力吗? What would you do if you were asked to float to a specialty area you weren't familiar with? 如果让你临时抽调到其他你不熟悉的科室工作,你会怎么想? How do you handle delegation issues with unlicensed assistive personnel? 你如何把你的工作转交给其他没有执照的人?(护工, 护士助理,清洁工等人员) How would your co-workers describe you? 你的同事如何形容你? Have you ever been fired or asked to resign? 你被解雇过吗? What do you think are the most challenging aspects of meeting patients' needs? 面对病人的要求,对你来讲最大的挑战是什么?
How do you handle a request you disagree with? 如果别人要求你做的事,你不同意或不乐意怎么办?
What actions would you take in your first month on the job? 在你工作的第一个月,你做了哪些事?
Can you give some examples of your creativity? 给我们一些展现你的创造力的例子?
Who is the most difficult person you've ever worked with and why? 谁是你最难共事的人? 为什么?
What type of management style do you work with best? 那一种管理风格你最喜欢?
Can you describe a time when you had to intervene for a patient, what you did, and why? What was the outcome? 给我们形如一个例子,你需要制止病人所做的事。你如何做的,结果是怎样的?
How would you rate yourself in communicating with patients-and with families? 在和病人及家属沟通方面你怎么评估你自己的?
Can you describe a situation in which you dealt with a difficult family member? 给我们一个例子你如何应对难搞的病人家属?
How do you motivate patients? 你如何鼓励你的病人,让他们更有动力?
Can you describe a situation in which you thought that you were right and others were wrong-and what you did about it? 举个例子,你认为你是对的,别人是错的,你是怎么做的?
Can you describe a situation in which you were supposed to work with a person you didn't like and how you handled it? 举个例子,你要和你很讨厌的人一起工作, 你是怎么做的?
Have you ever been in a situation in which a co-worker put a patient in jeopardy? If so, what did you do about it? 如果你发现你的同事在工作中,可能会造成病人Can you describe a time your work was criticized and how you handled it? How would you describe your role in a recent code? How do you handle stress? What would a background check on you show?
Would your previous employer recommend you? 你以前的老板对推荐你吗?
What would you do if you were caring for an alert patient who suddenly got acutely confused and disoriented? 如果你的病人本来意识很清楚,突然变糊涂了,你该怎么办?
What would you do if you found an elderly patient on the floor in his room? How would you document it? 如果你发现一个年老病人倒在病房的地上,你该怎么做?你如果做记录?
Have you worked with many foreign nurses? If so, what did you do to help them? 你有和外国的护士共事过吗? 你如何帮助他们?
How would you handle a situation in which you couldn't read a prescriber's orders? 你如果读不懂医生的医嘱,你该怎么办? What was your favorite clinical experience? Least favorite? Why? What types of charting systems have you used? What do you like about them? What do you dislike? 你所用过的电子病历系统是什么?对于这个病历系统,那些东西你喜欢。那些不喜欢?
What do you think is a reasonable orientation time? 你认为岗前培训大概多长时间对你比较合适?
Are you on-line often? What are your favorite sites for reliable health care information? 你经常上网吗?那些是你比较喜欢的网站,你可以获取可靠的医疗信息?
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